Privacy Policy

Dates That Matter

This policy is effective from 1/1/2020. The policy was last updated on 2/25/2020.

Importance of Your Privacy.

At Customer Connect, LLC ("Customer Connect") your privacy is of great importance to us. We understand that you entrust us with certain private information to help us provide various products and services. In exchange for your trust, you expect and deserve our commitment to treat your information with respect and in accordance with this Privacy Policy. Under no circumstances will Customer Connect sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) as described in the relevant portion of Customer Connect's Website (the "Website"), (iii) in connection with providing various products and/or services to you (the "Services"), (iv) to the extent you make any use of Customer Connect's software application (the "Application"), (v) to merchants with which Customer Connect has a business relationship, (vi) as may be required by law or court order, or (vii) in aggregate with all identifiable information removed, or (viii) as otherwise set forth herein. The Privacy Policy below describes the standards we adhere to in handling information about you and any personal information you submit through the Website and/or the Application.


A Special Note About Children.

Children are not eligible to use our Services and we ask that minors (under the age of 13) do not submit any personal information to us or use the Services. Customer Connect does not collect or maintain information from those actually known to be under the age of 13, and no part of Customer Connect's website, the Application or Services, is structured to attract anyone under the age of 13. Other age restrictions may be set forth in Customer Connect's Terms of Use from time to time.

Information We Collect.

There are several areas on the Website and/or within the Application where you may be asked to enter both personal and non-personal information including, by way of example and without limitation, your name, address, phone number, birthday, social media and user names. Customer Connect also collects and uses additional information from users such as purchase activity. Customer Connect may also collect information posted by users on social media sites for users that have opted to connect to or otherwise link Customer Connect with social media accounts. We treat this data as non-personal information for purposes of providing the Services, except where we are required to treat it as personal information under applicable law. We DO NOT sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) as set forth in the relevant portion of the Website, Application or within any agreement between us, (iii) in connection with providing various products or Services to you (either directly or through one or more third parties), (iv) as may be required by law or court order, (v) in aggregate with all identifiable information removed, or (vi) as otherwise set forth herein. In particular, and not in limitation of the foregoing, information you enter at the Website and/or Application (i) will be shared with the merchants or third party service providers with which Customer Connect has entered into a business relationship in order to provide the Services, and (ii) may be shared with various third parties in connection with making available to you certain offers (which offers may be based on or related to your location at the time the offer is made available to you). In addition, Customer Connect may sell, disclose or otherwise use information gathered on the Website or within the Application to third parties on an aggregated basis.

(a) Information we receive from you. To use certain Services and/or to access the Application, you will need to provide certain personal information which may include, without limitation, your name, address, birthday, phone number, social media user names, e-mail address.

(b) Do Not Track. We do not collect personally identifiable information about your online activities and hence our application does not respond to "Do Not Track" signals from the browser.

(c) Information from surveys. You may have the option of completing an online survey at the Website or within the Application from time to time. Participation in surveys is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us in connection with any such survey.

(d) Information collected other sections of the Website or Application. Customer Connect may, from time to time, make various resources available to you at the Website or within the Application. At times we may collect personal information in connection with providing such Services.

How Your Information Is Used.

We use the information you provide to provide the applicable Services to you, either directly or through third party service providers, as further described above in this Privacy Policy. Customer Connect may also share certain aggregated data with other third parties for general marketing and demographic purposes; however, this data, when shared on an aggregated basis, does not include any of your personal identifying information. Some of our Services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work. In order for us to provide these Services to you, it may be necessary for us to share your personal information with one of such entities. These parties are not allowed to use personally identifiable information except for the purpose of providing these Services. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular Service.

In addition to the uses of the information described above, Customer Connect may, from time to time, collect purchasing information and/or data from other sources. Customer Connect may collect this information for purposes of performing analytics and conducting consumer research. This information may be used to communicate and provide additional information that may be of interest to you and our merchants.

In addition, Customer Connect may disclose account or other personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with Customer Connect's rights or property, other Website or Application users or anyone else that could be harmed by such activities.

Altering Information You Submit.

(a) Deleting your information. Federal and state regulations may require that we store questions or submissions for various periods of time. In order to comply with these regulations, we may be unable to delete information from our databases.

(b) Altering Information. Customer Connect may alter, modify or delete any information you submit to the Website or through the Application if it believes, in its sole discretion, it is necessary or desirable to do so. You can also change any personal information that user/consumer provided to Customer Connect either through the client portal ( or the mobile app.

(c) Request to stop receiving emails from us. Periodically, Customer Connect may send consumers emails to alert you to various opportunities or offers available at the Website or within the Application. If you do not wish to receive any of these offers, use the opt-out feature in the mobile app or the unsubscribe link in the marketing emails.


Customer Connect uses extensive and sophisticated secure technology to protect your data and transmissions between you and Customer Connect. Transmission between browsers and our web server is implemented using either Secure Sockets Layer (SSL) technology or Customer Connect's proprietary mobile Application that utilizes SSL-encrypted communication. This technology requires an SSL-capable browser. Although Customer Connect has taken these reasonable and appropriate measures to ensure that your personal information is delivered and disclosed only in accordance with your instructions, Customer Connect cannot and does not guarantee that the personal information you provide will not be intercepted by others and decrypted.

Changes to Privacy Policy

If we make a change to our Privacy Policy in the future that will affect how we treat your information, we will post such change at the Website and/or within the Application, and such change will be deemed to be effective from the date of such posting. In that case, your ability to opt out of the new policy will be determined by applicable laws.

Business Transfer

We may, in the future, sell or otherwise transfer some or all of our assets or equity to a third party. Your personally identifiable information and other information we obtain from you via the Website or the Application may be disclosed to any potential or actual third party purchasers of such assets or equity and may be among the assets transferred.


If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Website or the Application. By using the Website or the Application and voluntarily providing information to us, you consent to our collection and use of the information as set forth in this Privacy Policy.


The Website and/or Application may contain links to other websites or applications that are owned and operated by third parties that are not affiliated with us. When you use those links, you leave the Website or Application (as applicable) and we are unable to control how the owners of the websites or applications you link to handle any information they gather about you, including their privacy practices and use of cookies. This Privacy Policy applies only to the Website and Application and does not govern activities on linked websites or applications. We encourage you to review the privacy policy of any other website or application you visit, download or access to understand its owner's practices on how it collects, uses and discloses your information.

How To Contact Us

If you have aby questions or concerns regarding the Privacy Policy related to our software, pleaae feel free to email us at or leave a message at (972) 325-7261.